Facts about MIA
A short list you can scan. For legal detail, read our privacy and terms pages.
What MIA does
- Built first for hospitality venues and professional services firms
- Unified comms inbox with human-approved AI drafts
- Leads, guests, and opportunities stay in one app
- Coordinates real diary time when Google Calendar is linked
- Hospitality: bookings, dietary notes, kitchen views, menu and stock, stays when enabled
- Surfaces urgent items for on-call staff
Channels
- Email: threaded inbox with review before send
- WhatsApp and SMS: plan-dependent messaging
- Phone: natural voice assistance; minutes may be metered
- Web: requests and booking from your site
- Every channel feeds the same operational queue
Diary links
- Google Calendar: live two-way link
- Outlook Calendar: beta — ask to join
- Checks free time before it offers a slot
- Helps avoid double booking
- Can leave gaps between visits
Pricing
- Enquiry Agent: £9.99/month
- Booking Agent: £49/month with 150 minutes included
- Sales Agent: £99/month with 500 minutes included
- Additional minutes: £0.25/minute
- No lock-in contract — stop any time
- Every plan includes a UK phone number
Sectors
- Primary: hospitality (food, drink, hotels, venues)
- Primary: professional services (advisers, consultants, agencies)
- Also supported: field and home services trades
- Solution briefs: /solutions/hospitality and /solutions/professional-services
Company and tech
- UK company: Mirrored Intelligence Limited
- Follows UK GDPR-style data rules
- Data is encrypted when stored and when sent
- Safe sign-in to calendars (OAuth 2.0)
- Prices from £9.99/month
- Setup: usually under five minutes
Want to try MIA?
Go live in minutes and test on the channels your customers already use.
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